START YOUR 3D PRINTING

 

INFINITY3DP® offer the updated firmware and slicing software for essential upgrade.

INFINITY3DP® Firmware & Software

1. Software

KISSlicer_V1.6.3
Windows
UltiMaker Cura 5.7.0 for Infinity3DP
V1.2(enable ARC) Windows
UltiMaker Cura 5.7 for Infinity3DP
V1.2 (enabled ARC) MacOS

User Manual

IXBOX Series

IXBOX PRO
IXBOX DUO

X2 Series

X2 PRO
X2 DUO

X3 PRO

X3 PRO

Catalogue 

IXBOX Series

IXBOX PRO
IXBOX DUO

X2 Series

X2 PRO
X2 DUO

X3

X3 PRO

 REQUEST A 3D PRINTED SAMPLE


3D printed sample will help you visualize what you can create with INFINITY3DP® printer.

  • Sample Charge: USD50 (Freight NOT included)
  • Printed Size: 5x5x5cm
  • Printed Material: PLA (Standard)
  • Please fill in below application.
  • 1. Upload STL file.
  • 2. Choose the ideal INFINITY3DP 3D printer.
  • 4. Delivery: by DHL
  • 3. Lead Time: 7-10 working days  (Request Received > stl. files Confirmed & Paid > Print)
    * without prior discussion.

SPECIFIC OPTION: Please fill in below form with details.

  • 1. Printed size ABOVE 5x5x5cm

  • 2. Printed Material: Special PLA/ABS/PETG/PC/Nylon/Carbon Fiber/TPE/TPU/PEEK/PEEK+CF/PEEK+GF/PPS/PPSU…, etc

  • 3. Request for INFINITY3DP® own printed sample (object or photo) for prompt understanding.

※If you purchased INFINITY3DP 3D printers after two weeks from the receipt of printed sample, the sample charge will be offset.

 

Please fill in below application and we’ll review and contact you soon.

INFINITY3DP® WARRANTY

The limited warranty term is beginning from the day of receipt, depends on different components separately in 2-Years/90-Days/7-Days warranty, as further described in the WARRANTY CARD along with 3D printer.

 

The Warranty is void if the product is:

Damaged due to negligence, unauthorized dismantle or alteration, modification, misuse or improper maintenance, faulty installation/repair of the product by anyone other than INFINITY 3D Printer Co., Ltd, and/or acts of God (lightning, flood, earthquake or other calamities).

INFINITY3DP® TECHNICAL SUPPORT / REPAIR

Below listed conditions, please contact your local distributor to examine in advance or via the Prompt Chat for timely support.
Or, please refer to the ON-LINE TRAINING for understanding.

1. Any errors in operating or specific problems
2. Product is received with visible damage or faulty within 7 days from receipt. If replacement is needed, please fill in the Form below with a description of the issue along with pictures.  Damaged products will be replaced within 7 days of receipt.


—All INFINITY3DP PRODUCTS ARE NOT ELIGIBLE FOR RETURN ONCE ORDERS ARE PLACED.—

※ 3D PRINTER CAN ONLY BE DEEMED DEFECTIVE BY INFINITY3DP® TECHNICAL TEAM.